FAQs

Below you’ll find answers to some common questions. This page will continue to grow as So Serene Ldn evolves.

Candles & Wax Melts

What are your candles and wax melts made from?

All candles and wax melts are made using a coconut and rapeseed wax blend, combined with carefully selected essential oil blends to create a soft, calming scent.

How long do your candles burn for?

Burn time can vary depending on the size of the candle and how it is used. For best results, allow the wax to melt evenly across the surface during each burn.

How can I get the most out of my candle?

Trim the wick before each use, allow a full melt pool on the first burn, and avoid burning for extended periods. This helps your candle burn evenly and last longer.

Are your products suitable for sensitive people?

Our products are made with natural wax and essential oil blends, with a focus on keeping things simple. However, if you have sensitivities, we recommend checking the ingredients or reaching out before purchasing.

 

Sound Bath Sessions

What is a sound bath?

A sound bath is a deeply relaxing experience where you are immersed in soothing sounds and vibrations, often created using instruments such as singing bowls. It’s designed to help calm the mind and body. You can read more (here)

Do I need any experience to attend?

No experience is needed. Sound baths are suitable for beginners and anyone looking to relax and unwind.

Where can I find more information about sessions, what to bring, and contraindications?

Full details, including what to bring & session guidance can be found in event terms and policies.  Contraindications can be found on the Important Information page.

We recommend reading these both before booking.

 

Orders & General

Do you offer delivery or collection?

Details on deliveries will be provided at checkout or on the product page. We do not offer collections at the present moment but some products may be available at sound bath events.

Can I return or exchange an item?

Due to the nature of our products, returns may be limited. Please check our returns policy or get in touch if you have any concerns.

How can I contact you?

You can get in touch via the contact page or through social media. I’ll aim to respond as soon as possible.

 

If you have a question that isn’t listed here, feel free to reach out — I’m always happy to help.

Creating calm, one moment at a time.